Applicable as of February 2nd, 2025
Thank you for visiting our website - https://buynutrical.com (“Website”). Please read these Terms of Service (“Terms”) carefully before using the Website, accessing its features, or making any purchases. These Terms govern your use of the Website and constitute a legally binding agreement between you (“User” or “You”) and Haur Media Limited, trading under the brand name Nutrical.
Nutrical (hereinafter referred to as the “Seller,” “We,” “Us,” or “Our”) is a brand name operated by: Nutrical
1.2. All purchases made on the Website are contractual agreements between You and Us and are governed by these Terms as well as applicable laws.
1.3. All items purchased will be shipped from our fulfillment center in the USA. Please note that the return address differs from our office address. For returns, follow the instructions in our Return Policy.
1.4. Minimal requirements to use the Website and make purchases include:
1.5. If You do not fully understand these Terms, contact our customer support at [email protected] before proceeding.
1.6. We reserve the right to restrict or deny access to the Website if You fail to comply with these Terms or if We suspect misuse.
2.1. The Website offers health and wellness supplements manufactured in FDA-approved facilities located in the USA. These products are intended to support a balanced lifestyle and are designed for personal use only.
2.2. Our Goods are not intended for industrial, commercial, or professional use, nor are they designed for use by minors.
3.1. Prices displayed on the Website include applicable taxes unless stated otherwise. Import duties, VAT, or other charges may apply based on your location.
3.2. Prices are subject to change. Discounts or promotions may be applied at our discretion.
3.3. VAT (Value Added Tax) is included in the product price only when applicable. The applicable VAT rate depends on the country where the product is shipped. Specifically:
3.4. VAT is not applicable if:
3.5. We are not responsible for additional charges imposed by local authorities or customs in your country, such as import fees or sales tax, and these are the sole responsibility of the buyer.
3.6. Accepted payment methods include major credit cards, PayPal, and other electronic options. Cash and checks are not accepted. Note: We do not offer subscription services.
3.7. We are not responsible for currency conversion charges or international transaction fees applied by your bank or payment provider.
4.1. Orders are processed within 1-3 business days. Delivery typically takes 4-10 business days for items shipped from the USA.
4.2. Tracking information will be provided via email once the order is shipped. Use this link for tracking: FedEx Tracking.
4.3. If your order does not arrive within 30 calendar days, contact customer support at [email protected] or call +1 (484) 263-5085.
4.4. Shipping timelines may be affected by customs, natural occurrences, carrier delays, or strikes. We are not responsible for such delays.
5.1. Returns are accepted within 30 days of delivery for:
5.2. Contact customer support at [email protected] or call +1 (484) 263-5085 to initiate a return. Be prepared to provide details such as order number, product information, and images of the issue.
5.3. Refunds are processed within 14 days of receiving the returned item. Refunds may be denied if:
5.4. Products must be returned to the address provided by customer support. Returns sent to our office address will not be accepted.
For assistance, contact:
Phone: +1 (484) 263-5085
Email: [email protected]
7.1. Our products are intended to support general wellness and are not designed to diagnose, treat, cure, or prevent any disease. Consult a healthcare professional before use if you have medical concerns.
7.2. Nutrical is not liable for any adverse effects resulting from improper use of its products.
7.3. The Website is provided "as is" without warranties of any kind, including implied warranties of merchantability or fitness for a particular purpose.
7.4. We do not guarantee uninterrupted or error-free operation of the Website.
These Terms are governed by the laws of the Netherlands. Any disputes arising from these Terms shall be resolved in the courts of the Netherlands, unless otherwise required by consumer protection laws.
Haur B.V.
John M. Keynesplein 1
1066EP Amsterdam,
Netherlands
Email: [email protected]
Phone: +1 (484) 263-5085
This Terms of Service document reflects the operational details and policies of Nutrical, providing clear guidance on your use of our Website and services. For further clarifications, please reach out to customer support.